Privacy Policy

Connexup ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our services, websites, or platforms ("Services"). By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information for our own operations and on behalf of merchants using our platform. This includes:

• Personal Identifiers: Name, email address, phone number, business details, and information from merchant customers.
• Merchant Customer Data: Connexup processes information on behalf of our merchants about their customers, such as name, contact details, order history, and payment information.
• Device Information: IP address, browser type, device identifiers, etc.
• Usage Data: Log data, cookies, interactions with our Services.
• Transaction Data: Billing information for using our Services.
• Geolocation Data: For relevant features.

2. How We Use Your Information

We use personal information to:

• Provide and operate our Services, including collecting and processing merchant customer data as directed by merchants.
• Process payments and transactions.
• Communicate with merchants and their customers regarding our Services.
• Analyze usage patterns to improve services.
• Ensure security, prevent fraud, and comply with legal obligations.

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors assisting in delivering services (e.g., payment processors, customer service tools).
• Merchants:When merchants use our platform, we may provide them with access to customer data processed on their behalf.
• Business Transfers: In mergers, acquisitions, or asset sales, your data may be transferred to relevant parties.
• Legal Obligations: In compliance with law enforcement, legal requests, or regulatory requirements.

4. Data Security

We implement reasonable security measures to protect personal data from unauthorized access, disclosure, or alteration. However, no system can guarantee absolute security.

5. Data Retention

We retain personal information only as long as necessary for our business purposes or to comply with legal obligations. Merchant customer data is retained based on agreements with merchants or as required by law.

6. Merchant Customer Data

Connexup acts as a service provider for merchants, processing their customer data based on their instructions. Merchants are responsible for their own privacy practices, and their customers should review the merchants' privacy policies for further information.

7. Your Choices and Rights

Depending on your jurisdiction, you may have rights related to your personal information, such as:

• Accessing, updating, or deleting your personal data.
• Restricting or objecting to data processing.
• Opting out of marketing communications.
• Requesting a machine-readable copy of your data.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, gather usage data, and improve our Services. You can adjust your cookie settings via your browser.

9. Third-Party Links

Our Services may contain links to third-party websites, which have their own privacy policies. We are not responsible for their practices.

10. Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal data from children.

11. Changes to This Policy

We may revise this Privacy Policy periodically. When changes occur, we will notify you via our website or other contact methods.

12. Additional Jurisdictional Disclosures

California Privacy Rights

For California residents, this section supplements the information in our Privacy Policy and addresses the specific rights provided under the California Consumer Privacy Act (CCPA).

• Categories of Personal Information Collected: We collect the following categories of information: identifiers, commercial information, internet activity, geolocation data, and inferences drawn from this data.
• Right to Know and Delete: California residents have the right to request the personal information we have collected about them in the last 12 months and request deletion, subject to certain legal exceptions.
• Non-Discrimination:We will not discriminate against California consumers for exercising their privacy rights.
• Opt-Out of Sale: We do not sell personal information, but California residents may opt out of the sale of personal data if applicable in the future.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at: